Our Care Partnership Program offers personalized support to help members manage their medical problems.
What is Care Partnership?
For those NHP members who are identified as having or being at risk for serious health problems or hospitalization, a Care Partnership Care Manager may contact you to find out how you've been doing managing your medical needs.
When the Care Manager calls, he or she will explain how the Care Partnership program works, how it helps give special support for your medical needs, and how he or she can help make sure you are getting all the care and services you may need.
How does it work?
When you choose to have a Care Manager help you, he or she works with you and your doctor to create a plan of care that is right for you. You, your Care Manager and doctor work together to keep you healthy, and with this extra help, you may be able to avoid future health problems and hospitalizations.
For more information, call an NHP Care Partnership Care Manager at 800-462-5449 (TTY: 800-655-1761) for help.