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NHP for MassHealth Members

Important: Neighborhood Health Plan has temporarily stopped enrolling new members in our MassHealth plans. This does not impact our current MassHealth members in any way.

This pause in new enrollment does not affect the following:

  • Babies born to mothers who are NHP members
  • Individuals who were NHP members within the last 365 days, lost enrollment eligibility, and are auto-assigned to NHP upon reinstatement of eligibility
  • Individuals who were members of NHP between 10/1/2016 and 10/16/2016, who chose to enroll in a different Managed Care Organization during their plan selection period, and who subsequently chose to return to NHP during the individual’s 90-day plan selection period

MassHealth enrollees who have questions about their coverage options may contact
the MassHealth customer service center at 800-841-2900. For general inquiries,
NHP MassHealth members can contact NHP Member Services at 800-462-5449 (TTY 711). We are available Monday through Friday, 8:00 AM to 6:00 PM, and Thursdays 8:00 AM to 8:00 PM.



NHP works with MassHealth to provide plans that give you all the care and resources you need, including:

  • Primary care services like preventive care and well visits
  • Diagnosis and treatment if you get sick
  • Urgent or emergency services for sudden illness or injury
  • Hospital care and home health care (if arranged by your doctor)
  • Behavioral health benefits including mental health and substance abuse treatment services
  • Pharmacy benefits
  • All plans include routine eye exams

NHP gives you more:

  • Access to a large network of top hospitals, doctors and specialists across all of Massachusetts
  • One-on-one care management services for pregnancy care and chronic conditions like diabetes
  • A multi-lingual customer service team
  • Free (or small co-pay) select over-the-counter cough, cold, and allergy medicine with a prescription
  • Free smoking cessation programs and medications to help you quit smoking

MassHealth Member Materials

Additional MassHealth Resources

Improving care with Neighborhood Green

Read about how online community helped improve care for members taking antidepressant medications.

6 ways to get more from your coverage

Learn 6 easy, useful ways to get the most out of your MassHealth coverage here.

No longer eligible
for MassHealth?

If you lose your MassHealth eligibility, visit to find the affordable NHP plan that’s right for you.

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