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Welcome to NHP

For more than 30 years, employers, individuals, and families have turned to Neighborhood Health Plan (NHP) for high-quality, affordable coverage with a focus on customer service. And now we’re proud to serve the members and families of Plumbers Union Local 12.

Making it easy for you to be an NHP member

We’re collaborating with the Plumbers Union and your former insurer to make your transition as smooth as possible. If you’re not sure if you have an HMO or PPO, please refer to your new NHP member ID card.

Generally speaking, if you live in Massachusetts*, you’ll be enrolled in the HMO plan. Outside of the state, you’ll have our PPO. If still not sure, please call us at 1-866-780-1648 (TTY 711).

*Union members living in Berkshire, Franklin and Hampshire counties will be enrolled in the PPO plan.

We’re here to help

Call NHP’s dedicated Plumbers Union Local 12 line at 1-866-780-1648 (TTY 711), Monday through Friday, 8 AM to 6 PM, and Thursdays, 8 AM to 8 PM