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Legal Information

Disclaimer and Privacy Statements

Disclaimer
Online Privacy and Security
E-mail Security
Copyright/Use Limitations
Notice of Privacy Practices - English pdf | Notice of Privacy Practices - Spanish pdf
HIPAA

Disclaimer

Neighborhood Health Plan supplies all information posted on this web site. While we try to maintain only current and accurate information, we disclaim any implied warranty or representation about its accuracy or completeness, or appropriateness for a particular purpose. As the recipient of this information, you assume full responsibility for using the information at this web site, and you understand and agree that Neighborhood Health Plan is neither responsible nor liable for any claim, loss, or damage resulting from its use.

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Online Privacy and Security

In the normal course of visiting the NHP.org web site, viewing pages, or downloading information, we will gather and store certain information about your visit automatically. We use this information to help us make the site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use. Unless it is specifically stated otherwise, no additional information will be collected about you. When you visit NHP.org, some information is automatically collected including:

  • Your computer's IP address (the computer's unique signature)
  • Your computer's operating system (e.g. Windows XP)
  • Your Browser software (e.g. Microsoft Internet Explorer, Netscape)
  • Your Internet Service Provider (e.g. AOL)
  • The date and time of your visit
  • The length of your visit
  • What pages you visited

This information does not personally identify you, nor is it shared with anyone outside of NHP. It is never sold.

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E-mail Security

E-mail sent over the Internet is not secure and should not be used to communicate confidential and/or health information directly to NHP. Please be aware that NHP cannot guarantee the confidentiality or security of any information you send to us over the Internet when using e-mail. NHP shall not be liable for any breach of confidentiality resulting from such use of e-mail via the Internet. NHP will not use e-mail to communicate confidential and/or health information unless the e-mail is secured in accordance with NHP's Corporate E-Mail Policy.

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Copyright Use Limitations

Copyright ©2009 Neighborhood Health Plan, Inc. All rights reserved. The information posted on this web site is protected by copyright and other intellectual property rights. It may be displayed, reformatted and printed for personal, non-commercial use only.

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HIPAA

HIPAA, the Health Insurance Portability and Accountability Act, is a federal law which requires health plans to implement additional security and privacy protections of member health information.

Privacy

Neighborhood Health Plan has always been committed to protecting member privacy and is now compliant with HIPAA regulations, as well as other State and Federal Privacy regulations.

Security

NHP currently maintains a high level of security consistent with industry standards. NHP has strived to meet and, where possible, exceed the national HIPAA Security standards. Constant monitoring and improvements are made to NHP's security infrastructure.

Transactions

NHP has actively engaged in updating systems and collaborating with regional providers and payors to implement transaction standards required by HIPAA. NHP is in compliance with the HIPAA transaction standards.

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