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Privacy and Disclaimer Statements

Content disclaimer
Online privacy and security
Email security
Copyright/use limitations
Linked sites
HIPAA
ACA requires insurers to send information to the IRS
Notice of Privacy Practices - English pdf | Notice of Privacy Practices - Spanish pdf

Content disclaimer

Neighborhood Health Plan supplies all information posted on this web site. While we try to maintain only current and accurate information, we disclaim any implied warranty or representation about its accuracy or completeness, or appropriateness for a particular purpose. As the recipient of this information, you assume full responsibility for using the information on this web site, and you understand and agree that Neighborhood Health Plan is neither responsible nor liable for any claim, loss, or damage resulting from its use.

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Online privacy and security

In the normal course of visiting the NHP.org web site, viewing pages, or downloading information, we will gather and store certain information about your visit automatically. We use this information to help us make the site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use. Unless it is specifically stated otherwise, no additional information will be collected about you. When you visit NHP.org, some information is automatically collected including:

  • Your computer's IP address (the computer's unique signature)
  • Your computer's operating system (e.g. Windows XP)
  • Your Browser software (e.g. Microsoft Internet Explorer, Netscape)
  • Your Internet Service Provider (e.g. AOL)
  • The date and time of your visit
  • The length of your visit
  • What pages you visited

This information does not personally identify you, nor is it shared with anyone outside of NHP. It is never sold.

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Email security

E-mail sent over the Internet is not secure and should not be used to communicate confidential and/or health information directly to NHP. Please be aware that NHP cannot guarantee the confidentiality or security of any information you send to us over the Internet when using e-mail. NHP shall not be liable for any breach of confidentiality resulting from such use of e-mail via the Internet. NHP will not use e-mail to communicate confidential and/or health information unless the e-mail is secured in accordance with NHP's Corporate E-Mail Policy.

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Copyright/use limitations

Copyright ©2016 Neighborhood Health Plan, Inc. All rights reserved. The information posted on this web site is protected by copyright and other intellectual property rights. It may be displayed, reformatted and printed for personal, non-commercial use only.

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Linked sites

Neighborhood Health Plan's website has links to various other websites that we think might be useful or of interest to you. Neighborhood Health Plan, however, cannot be responsible for and does not endorse the privacy practices or the content of its linked websites. Neighborhood Health Plan urges you to review the privacy policies of any website you visit once you leave Neighborhood Health Plan's website. Links to various non-Neighborhood Health Plan websites do not constitute or imply endorsement by Neighborhood Health Plan of these websites, any products or services described on these sites, or of any other material contained in them.

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HIPAA

HIPAA, the Health Insurance Portability and Accountability Act, is a federal law which requires health plans to implement additional security and privacy protections of member health information.

Privacy

Neighborhood Health Plan has always been committed to protecting member privacy and is now compliant with HIPAA regulations, as well as other State and Federal Privacy regulations.

Security

NHP currently maintains a high level of security consistent with industry standards. NHP has strived to meet and, where possible, exceed the national HIPAA Security standards. Constant monitoring and improvements are made to NHP's security infrastructure.

Transactions

NHP has actively engaged in updating systems and collaborating with regional providers and payors to implement transaction standards required by HIPAA. NHP is in compliance with the HIPAA transaction standards.

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ACA requires insurers to send information to the IRS

The Affordable Care Act requires health plans to send the Internal Revenue Service (IRS) information about health plan members and their insurance coverage, including their Social Security number (or other tax identification number).

This is a new requirement, and NHP will use the information to provide some members (see How this works below) with an IRS 1095-B form. You may need to include the information on the form with your annual federal tax return as proof of your health care coverage. People who cannot provide evidence of minimum essential health coverage may be subject to a penalty when they file their federal income tax return with the IRS. This form is in addition to, and does not replace, the state tax form 1099 HC that you have been filing with your state taxes.

We want you to know that NHP is requesting Social Security numbers to comply with government regulations. We also want to assure you that your Social Security number, as with all of your confidential information, is protected by our rigorous privacy and security measures.

How this works:

  • MassHealth collects information from members and will send its own 1095-B to members in 2016.
  • The Health Connector collects information from members who purchase non group coverage through the Health Connector. The Health Connector will send 1095-A forms to these non group members in 2016.
  • NHP collects information on members who receive coverage through employers and will send those members a 1095-B form in 2016.
  • If you purchase your insurance through an intermediary, the intermediary collects your information and NHP will send you the 1095-B form in 2016.

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