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Emailing the NHP Member Service Center

Before submitting your email, please read the important information below regarding how to protect your privacy.  

Email Policy/Confidentiality Statement

Please note that email is not a secure/private way of communication. We strongly encourage our valued customers to avoid sending unsecured private/confidential information via email.

You can email NHP Customer Service at memberservices@nhp.org.

NHP is committed to protecting the privacy of our members and their families. All responses will be sent via secure email.

If you require immediate assistance, contact Customer Service toll-free at the number on the back of your member ID card or TTY at 1-800-655-1761 (or 711) for the hearing impaired.