How can we help you today?
NHP Customer Service Center
Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m., and Thursdays 8:00 a.m. to 8:00 p.m.
- Please call 1-866-414-5533/ 800-655-1761(TDD)
- GIC planmembers: 1-866-567-9175 / 800-655-1761 (TDD)
- MassHealth and CommCare members: 1-800-462-5449 / 800-655-1761 (TDD)
- Email Us
Behavioral Health (Mental Health and Substance Abuse) Services
Beacon Health Strategies coordinates NHP's Behavioral Health Care benefit. If you need help or have further questions about these benefits, please call Beacon Health Strategies at 1-800-414-2820, where representatives are available 24 hours/day.
NHP Provider Service Center
Monday through Friday, 8:00 a.m. to 6:00 p.m.
- Please call 1-855-444-4647
Employers and Brokers
- For direct sales, employer groups with a minimum of six (6) eligible employees and a minimum of five (5) subscribers, Please call Caroline Richardson at 1-800-433-5556 x7453. Or email email@example.com
Employer groups of fewer than five (5) eligible employees
For media inquiries, please contact:
Our Address and Main Telephone
Neighborhood Health Plan
253 Summer Street
Boston, MA 02210