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Health Needs Assessment and Screening
New Neighborhood Health Plan members receive a "Welcome Call." During the call, a Health Needs Assessment is performed, gathering information about members' health and/or psychosocial needs.
If needed, members are referred to NHP's internal case management programs and/or external community based programs/resources for assistance. The types of assistance may vary from procuring food, clothing, or housing assistance to helping members choose appropriate health care providers.
Contact a Social Care Manager
For more information, please call 1-800-432-9449 (8:00AM to 6:00PM Monday through Friday), and ask to speak to a Social Care Manager.