Health Needs Assessment and Screening
New Neighborhood Health Plan members receive a "Welcome Call." During the call, a Health Needs Assessment is performed, gathering information about members' health and/or psychosocial needs.
If needed, members are referred to NHP's internal case management programs and/or external community based programs/resources for assistance. The types of assistance may vary from procuring food, clothing, or housing assistance to helping members choose appropriate health care providers.
For More Information
For more information or if you identify a Member who may benefit from an NHP program, please contact NHP’s Provider Service Center (8:00AM to 6:00PM Monday through Friday) at 1-855-444-4NHP (4647).