Before you email us, please take care to read the important message concerning member privacy below:
Email Policy/Confidentiality Statement
Please note that email is not a secure/private way of communication.
Email communication is available as a convenient way for members and providers to contact NHP. When using email, please avoid sending personal/confidential information. If you want to discuss details that include private information such as details about members' health, please email your phone number, and we will call you back as soon as possible. If you need an immediate answer to your question, please contact NHP by calling the Customer Care Center at 1-800-462-5449 (toll-free) 1-800-655-1761 (TTY).
NHP is committed to protecting the privacy of patients and their families. We will not send confidential information over the internet.