Administrative Resources

Resources and Information about NHP Policies and Services for Providers and Their Office Staff

We encourage providers to check back here on an ongoing basis to stay current with the latest information on doing business with NHP.

• NHP Provider Manual - Your main resource about how Neighborhood Health Plan works.
• Policies and Guides - Legal Compliance Guides, Medical Reimbursement Policies, Prior Authorization, and more.
• NHP Behavioral Health Provider Resources - Resources, including information about the Children's Behavioral Health Initiative, for Behavioral Health providers available from NHP's Behavioral Health partner, Beacon Health Strategies.
• Forms and Other Resources - Forms you need to do business with NHP, including Credentialing Applications.
• HIPAA - HIPAA Updates and Companion Guides.
• Improving Patient Satisfaction - A compilation of best practices, patient survey results, resources from the Institute for Health Care Improvement, and other valuable information for developing strategies to improve the patient care experience in your organization.

Clinical Peformance Improvement Initiative (CPII)

Visit the CPII page for up-to-date information about the Group Insurance Commission's quality improvement initiative.

Directories

• Provider Directory - NHP's online Provider Directory
• Smart Neighbor - Provides information about community programs, social services, and other public benefits and resources.