NCQA Awards Neighborhood Health Plan "Excellent" Accredited Status
BOSTON, August 8, 2011 - Neighborhood Health Plan (NHP) announced today that it earned an accreditation status of "Excellent" for the second time for both its Medicaid and Commercial products from the National Committee for Quality Assurance (NCQA), an independent, nonprofit organization that assesses and reports on the quality of the nation's health plans. NHP's health plan Accreditation is based on a voluntary review of how a health plan ensures that its members are receiving high-quality care.
"Neighborhood Health Plan is honored to be recognized as a leader provider in bringing high-quality care to the members we serve," said Deborah Enos, president and CEO of NHP. "This accomplishment personifies the devotion of our staff and our entire provider network, as well as our unrelenting commitment to customer and quality satisfaction."
The NCQA Accreditation survey process includes on- and off-site evaluations of more than 50 standards and selected HEDIS performance measures conducted by a team of physicians and managed care experts. A committee of physicians analyzes the team's findings and assigns an Accreditation level based on the performance level of the plan being evaluated to NCQA's standards.
"At Neighborhood Health Plan, we strive to become the standard for providing the best care possible for members, "said Paul Mendis, M.D., chief medical officer of NHP. "NCQA's accreditation distinguishes our dedication to clinical care management and quality service measures."
The NCQA Accreditation process evaluates how well a health plan manages quality throughout every part of its delivery system -- physicians, hospitals, affiliated providers, and administrative services -- to continuously improve health care for its members. More than three-quarters of Americans enrolled in HMOs are in plans that have been reviewed by NCQA, and many employers are now mandating accreditation of the plans they offer their employees. No comparable evaluation exists for fee-for-service health care.
About Neighborhood Health Plan
Neighborhood Health Plan (NHP) provides health care programs and related services to individuals receiving benefits under Medicaid, through small business employer groups, and through Massachusetts' ground-breaking health care reform. Founded in 1986 by the Massachusetts League of Community Health Centers and the Greater Boston Forum for Health Action, NHP serves over 185,000 members statewide and has been recognized as a national leader in care for medically complex and severely disabled populations.
Media Contact: Amanda Fountain -- (617) 933-5021