Neighborhood Health Plan

Employer FAQs

Can I get my premium activity statement/invoice online or emailed to me?
No, not at this time. Premium activity statements are mailed to employers monthly.

How do I sign up for Online Enrollment?
Contact your broker and/or NHP Account Manager to discuss signing up for NHP's online enrollment tool.

On 10/22/11, I submitted a member termination request to be effective 11/1/11. Why am I still being charged for the member's policy on my November premium activity statement?
Premium Activity Statements are mailed out around the 20th of every month and are based on enrollments processed on or around the 18th of the month. If this member is on your November statement, then the transaction was not processed in time to be reflected. NHP recommends that you pay the invoice in full and we will make the appropriate adjustments in the following month's statement.

Is it necessary for me to work with, or have, a broker to get NHP health Insurance for my company?
It is not necessary that you work with a broker to obtain a quote.

I'm still a little confused about how our deductible plan works.
Click on this link to learn more about how cost sharing works.