Neighborhood Health Plan

Broker FAQs

When can I expect the renewal rates for my client?
Small Group rates are typically released 60 days prior to the client's effective date. Large Group rates are typically released 90 days prior to the client's effective date.

Do you have a PPO/HSA-compatible plan?
At this time, NHP does not offer a PPO or an HSA-compatible plan.

What size group can I quote directly with NHP?
A prospect must have a minimum of six eligible employees to receive a quote directly from NHP. A minimum of five subscribers must join at the point of sale. Accounts with five or fewer employees should contact one of NHP's intermediaries to obtain a quote.

How do I become appointed to sell with NHP?
To be appointed to sell NHP health insurance, a broker must submit a completed W-9 form and a copy of their Massachusetts Health Producer's license to their Account Executive or Account Manager. In order to receive broker commissions, you must sign the NHP Broker Agreement.

What is the deadline for new business sales?
The deadline for new business sales is five business days prior to the requested effective date. If you have any questions regarding the deadline, please contact your NHP Account Executive.

What is your service area?
The NHP serves members throughout Massachusetts. Our service area encompasses the counties of Barnstable, Bristol, Dukes, Essex, Hampden, Middlesex, Nantucket, Norfolk, Suffolk, Worcester, and parts of Plymouth.

Can you describe your provider network?
NHP's comprehensive network of primary care sites includes community health centers, independent medical groups, and hospital group practices. These sites provide NHP members with a choice of approximately 3,700 primary care practitioners (PCPs). In addition, our members have access to over 13,200 specialists and 64 teaching, community, and specialty hospitals.

Can NHP be offered as an option along with other health insurance carriers to an account?
Yes, NHP plans can be offered along with health plans that meet the requirements of NHP underwriting guidelines.

Do employers offer NHP next to other health plans?
Yes, NHP plans can be offered next to other commercial health plans that are subject to NHP underwriting guidelines.